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Terms of Uses

Acceptance of Terms of Use
These Terms of Use govern your use of By visiting, using, browsing or shopping on, you accept and agree to be bound by these Terms of Use, and you agree to comply with all applicable laws and regulations. If you do not agree these terms, please do not use

Gino Tailor, Inc. reserves the right to revise these Terms of Use in its sole discretion. The most current version of these Terms of Use can be reviewed by clicking on the Terms of Use hyperlink at the bottom of the pages of

Privacy Policy
Any information submitted on is subject to our Privacy Policy. Please review our Privacy Policy to understand our practice.

Cancellation or Change Order
Orders are firm upon receipt of your order by Gino Tailor. Gino Tailor declines any responsibility in a case of mistake or omission on your order.
For the first order, Gino Tailor first makes one shirt, no matter how many shirts you have ordered. If the shirt meets your approval, Gino Tailor proceeds with the rest of the order. If not, you may send back the shirt to Gino Tailor, which will proceed to necessary modifications.
If you want all the shirts ordered at one time, Gino Tailor may charge you if you ask modifications on your shirts.
Cancellations and change of orders, for any reason whatsoever, must be done within 2 days after placing the order. They shall require a confirmed acceptance in writing by Gino Tailor.
In a case of order cancellation, whether partial or total, you will be charged for all work already done and expenses incurred by Gino Tailor.

Only those prices which are specified on shall be binding on Gino Tailor.

The total amount of the order is due and payable at the time of placing the order.
Payments are to be made in U.S. Dollars. You shall reimburse Gino Tailor for all costs of collecting overdue amounts, including reasonable attorney's fees and expenses. If you fail to make any payment in accordance with the price or these Terms of Use, or if there is any change in your credit standing, or for any other reason deemed good and sufficient by Gino Tailor, Gino Tailor may, in its sole discretion and without incurring any liability therefore, cancel any order or orders, require you to give such security as Gino Tailor may specify to insure payment or require payment in advance. All costs and expenses incurred by Gino Tailor as a result of its exercise of any right or option under this paragraph shall be for your account.

Anticipation and Interest
You will be required to pay interest on an overdue invoice at the rate of eighteen percent (18%) per annum or the rate charged by factor, if any, from time to time, whichever is higher.

The prices stated herein may not include any city, state or federal taxes on manufacture, sales, use, and the like. Wherever applicable, a separate charge can be made for such taxes, to be paid by you whether noted in or subsequently.

Gino Tailor is a registered trademark of Gino Tailor SA and/or its subsidiaries ("Parent"). Parent owns all rights in and to all graphics, logos, pictures, scripts and goods names of Gino Tailor. Gino Tailor's trademarks, graphics or logos may not be used without a prior written agreement of Parent.

All content included on, including text, graphics, logos, design, photographs, button icons, images, audio/video clips, digital downloads, data compilations and software, is property of Gino Tailor, Inc. or its Parent and is protected by United States and international copyright laws.
Ginoshirt hold no responsible of photo use in

Electronic Communications
When you visit or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Items are delivered within 3 to 4 weeks. If, for any reason, the delivery should take longer, Gino Tailor will inform you. If the delivery should take more than 6 weeks, you may cancel your order within 10 days of the receipt of the delay notification by Gino Tailor.
Delivery shall be subject to and contingent upon strikes, labor difficulties, riot, war, governmental interference or embargoes, fires, floods, accidents, acts of God, force majeure, shortages of fuel, power, materials or supplies, transportation delays, or any case beyond the control of Gino Tailor.
All deliveries are subject to restrictions imposed from time to time by government and customs regulation, order or directive. In the event of such delay, Gino Tailor shall have the option to extend the time for delivery of a period equal to the number of days of such delay.

If you are not satisfied, or if there is a damage in the fabric weave, you may be asked to return the shirt to rectify the problem. However, because of the nature of the shirts in particular, Gino Tailor's guarantee is limited to questions of manufacturing, and not your choice, taste or inaccuracy in measurements you have sent. Gino Tailor shall not be liable for shirts' wear and tear or any damage due to negligence or non-respect of washing recommendations. All returns shall be made at Gino Tailor's New York, New York Office within 30 days of receipt.

Disclaimer of representation and warranties and its content are provided on an "as is" and "as available" basis. Gino Tailor makes no representation warranties of any kind with and its content. Gino Tailor assumes no responsibility for any error or omissions in the content of Gino Tailor does not warrant that product descriptions of this site is accurate, complete, reliable, current or error-free.
All warranties, expressed or implied, including the implied warranties of merchantability and fitness for a particular purpose or use, are hereby excluded and disclaimed.
You assume all risks and liability resulting from the use of the goods.

Liability of Gino Tailor
In the event of a breach or repudiation by ginotailor here under, the aggregate amount of recovery, judgment, or award you may obtain against Gino Tailor hereunder shall not exceed the price of the goods described on The right to recover the said price of the goods shall constitute your sole and exclusive remedy.

Gino Tailor shall not be liable for normal production defects or for customary variations to anticipate shrinkage and other modifications. You will make a thorough examination of each good promptly after arrival, and in any event before the goods are used or altered in any manner. You will give immediate written notice to Gino Tailor of any claims of defects or inferior quality, or any other condition giving rise to a claim, and will afford Gino Tailor reasonable opportunity to examine the goods. Pending such examination by Gino Tailor, the good shall not be used, or altered in any manner whatsoever, and if you shall use, or alter the good, this shall constitute an unqualified acceptance of the same, and Gino Tailor shall have absolutely no responsibility in respect to them. Failure to follow strictly the procedures established by this paragraph shall constitute a waiver of any claim of defect.

Any dispute, controversy, or claim arising out of or relating to the placing of an order or the performance hereof or the goods provided hereunder shall be referred to, and determined and settled by, arbitration in accordance with the Rules of Practice and Procedure then obtaining of the American Arbitration Association, sitting in New York City. You and Gino Tailor hereby consent and submit to the jurisdiction of the Supreme Court of New York and agree that the said Court may issue such orders or judgments as may be necessary to compel arbitration hereunder or to enforce any award made by the arbitrators. You and Gino Tailor further agree that any process or notice of application or motion to such Court or a Judge thereof may be served outside the State of New York by certified mail or by personal service or in any other manner permitted by the Civil Practice Law and Rules of the State of New York. The authority of the arbitrator is expressly subject to the provisions of paragraph "Liability of Gino Tailor" of these Terms of Use, which shall control.

Law Controlling
The contract formed by the placing of an order shall be governed and construed in accordance with the Laws of the State of New York.

Each of the provisions of these Terms of Use is separable. In the event that any of the said provisions hereof shall, for any reason, be held to be void or unenforceable the remaining provisions shall remain in full force and effect, and shall control.

Is your site secure?

You can use your credit or charge card with confidence at GINOSHIRT.COM.

We use the latest secure servers, and our card transactions are authorised for us by Bank of Asia, a secure authorisation service and bank. Look for the padlock symbol at the bottom of your screen as you enter your payment details. Our privacy policy is also strong and designed to protect you from unwanted mailings and contacts from other organisations.

How can I return your shirts?

We guarantee full refunds for all shirts, ties or cufflinks that are flawed or faulty.
If we make a mistake with your order, for example with a pocket or monogram, we will issue a refund, remake your shirt, or take it back for alteration or repair.

Each shirt is made uniquely for you, and cannot be resold. For this reason, we cannot guarantee refunds for reasons of fit.

Which countries do you ship shirts to?

We will ship to any country worldwide from our warehouse in Bangkok. Just fill in your address, and we will do the rest. There are no extra charges for shipment outside Thailand, although your shipment may be subject to incoming import duties and charges, for which we cannot be held responsible.

So how good are your shirts?

The shirts available from this shop are the best on the web, and among the best available anywhere. We are confident that shirts you order from this site will be better than your existing shirts, and we are convinced that once you have tried our shirts you will not buy shirts from anywhere else.

Our shirts are made:
- to order to your specifications and design
- from the finest cottons available
- to your measurements, not just your collar size
- by shirtmakers with over sixty years' experience

How do you differ from other custom shirt companies who advertise on the internet?

We feel that we offer the highest quality product available for the price. In addition, we are unusually responsive to the needs of our customers. We also provide our customers with free image consulting services.

Can you give me names of some customers so I can check you out?

Yes, you can find some of them in our testimonial section. All these happy clients have given permission to accept your emails for references. If you, too, are satisfied with your garment, we would be greatly pleased and honored to be able to add you to the list.

What is GINO's stand on Human Rights and Conservation?

We are proud to indicate that we follow international norms in human rights and conservation. No forced labor is used at our workshops. No underage individuals work with us. We strictly follow the minimum working age laws of Thailand at our factory and the minimum wage regulations of the Kingdom of Thailand. No children are employed by us and any dangerous job (working with sewing machines and needles for example) is only undertaken by workers over 30 years of age. We strictly follow the maximum working hours dictates of the law. We respect Nature and feel it conscientious to do our best for conversation so that future generations have a beautiful world to live in. We conduct recycling of all possible items. Paper for example, is never discarded without having been recycled first. Conservation is our duty and responsibility and this we take very seriously at our showrooms and workshops.

Can customize to any style?

If you would like us to custom make shirts to styles not displayed or available at our website, we can do this if the image file or a link to an online image is emailed to us along with the order or before placing the order for our confirmation and further instructions. Our email address is Please contact us for more information. Should you like to send us an image file, Kindly do so using JPEG formats and please keep the file as small as possible.

I would like to cancel an order.  Can I?  How?

We are unfortunately not able to cancel your order since fabrics are ordered immediately from our fabric suppliers as soon as an order has been placed. Under our arrangements with our suppliers, to gain economies of scale translating into more reasonable prices for you, we cannot cancel our orders with our suppliers. We therefore regret not being able to cancel orders once placed with us.
An order cannot be cancelled if it has already been processed.
Under some circumstances however, we may allow for an order to be cancelled. For instance, if an order has been processed and the measurements have not been received yet, the order can be cancelled but a 25% cancellation, restocking and administrative fee would apply.
Or, for instance, if an order has been processed and the fabric ordered is not available or cannot be sourced from our suppliers for the order, a 20% administration and sourcing fee would apply.


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